Terms of Service

Terms of Service
Effective Date: 14 March 2012
Website: www.winternestsa.co.za
Email: winternest@gmail.com

Welcome to Winternest. By using our website, purchasing our products, or engaging with our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, or contributors of content.
Winternest reserves the right to update or modify these terms at any time. It is your responsibility to review them periodically.

2. Eligibility

You must be at least 18 years old or have the permission of a legal guardian to use this site. By using our services, you represent that you meet these requirements.

3. Products & Pricing

  • All products are subject to availability.

  • Prices are listed in South African Rand (ZAR) and include VAT where applicable.

  • We reserve the right to change product prices or discontinue items at any time without notice.

4. Orders & Payment

  • Orders are confirmed once payment has been successfully processed.

  • We accept secure online payments via trusted payment gateways.

  • Winternest reserves the right to refuse or cancel any order for any reason, including suspected fraud or stock errors.

5. Shipping & Delivery

  • We offer Next Day Doorstep Delivery at R49.00 and Free Standard Delivery (2–3 business days) within South Africa.

  • Delivery times are estimates and may vary due to external factors.

  • More information is available in our Shipping Policy.

6. Returns & Refunds

We want you to be completely satisfied with your purchase.

  • Items may be returned within 7 days of delivery if they are unused and in original packaging.

  • Certain items (such as used wearable blankets or opened electric products) may be non-returnable for hygiene and safety reasons.

  • For more details, refer to our Returns Policy.

7. User Conduct

You agree not to:

  • Use the site for any unlawful purpose

  • Attempt to interfere with our systems or security features

  • Post false, misleading, or defamatory content

8. Intellectual Property

All content on the website – including logos, product descriptions, images, and branding – is the property of Winternest and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by South African law, Winternest is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved through South African courts.

11. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at:
📧 winternest@gmail.com
🌐 www.winternestsa.co.za